Returns & Exchanges
We want you to feel your best, but if a product isn't the right fit, we offer returns on unopened and unused items within 30 days of delivery. For hygiene reasons, used beauty tools and opened skincare cannot be returned.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the unused products in their original packaging to ensure they arrive back at our chill zone safely.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Wait for Your Refund
Once our team inspects the return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing